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Vision
to provide the industry's best service
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Location
Based on the market - the spreader of technology value [maximize the company's products or systems application technology and performance, corresponding to the actual usage needs of customers]Based on the company - the propeller of product improvement [ feedback the product market performance information to the company's technical resources sector, to promote the improvement of product quality and design quality, improving customers' product satisfaction]
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Object
to provide customers with convenient, valued, secure, professional, considerate and trustworthy service
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Brand
6A service - six key moments to contact with customers , the extreme service is A level service

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convenient24-hour hotline opened, fax, email, QQ, network phone and other channels to accept customer issues, first staff responsible for complain following
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valuedrespond to customers within 1 hour , offer problem-solving solutions and plans in customers' presence;
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secureOutlets and warranty center all over the domestic provinces and cities, quickly reach the customer site within 24 hours, fast service security;
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professional1, quickly solve on-site problems, professional customer response, rigorous processing procedure;
2, train customers with product maintenance, maintenance and operational knowledge; -
consideratevisit customers within 72 hours, caring customers' experience, ensure the normal usage of products;
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trustworthyissue professional analysis report of products issues, prevent the scene hidden dangers, and provide security services;